How do I recover an email or document ?

HQ stores the last few documents and emails that have, for a variety of reasons, not been properly saved or sent. So this means that if you go to Tools->Recovery you can see a list of the emails or documents that you thought you may have lost, you can then select them and you will get the option to recover them, once you do this the document or email will open up in the editor for you to continue using.